In light of the importance of protecting personal information and in order to further enhance customer trust in the insurance business, we will comply with the Act on the Protection of Personal Information (Personal Information Protection Act), the Act on the Use of Personal Information Number to Identify Specific Individuals in Administrative Procedures (Number Act), other related laws, guidelines issued by related government agencies, and guidelines on the proper handling of specific personal information. We will handle personal information strictly and appropriately and take appropriate measures for safety management in compliance with the Guidelines for the Proper Handling of Specified Personal Information and other relevant laws and regulations. We will ensure that personal information is handled appropriately by providing thorough training and guidance to our employees. In addition, we will promptly respond to complaints and consultations regarding the handling of personal information, and will review and improve our handling of personal information and appropriate measures for its safe management as appropriate.
１．Acquisition of Personal Information
We will acquire personal information to the extent necessary for our business and by legal and fair means. (excluding personal numbers and specified personal information as described in 6. below)
２．Purpose of Use of Personal Information
We will use the personal information (see 6. below for personal numbers and specified personal information) that we obtain from insurance companies in the course of insurance solicitation business entrusted to us by the insurance companies only for the purpose of performing such business. ) to the extent necessary for the performance of the relevant business. The specific purposes for which we use personal information are as follows, and we do not use it for any other purposes. Provision of non-life insurance, life insurance, and services incidental or related thereto handled by the Company. Any changes to the above purposes of use will be made within the scope reasonably considered to be relevant, and in the event of such changes, the Company will, in principle, notify the person of the details thereof in writing or otherwise, or publicly announce such details on the Company’s website (). In the event of a change, the Company will, in principle, notify the individual in writing or otherwise, or publicly announce the change on the Company’s website (https://tokyo-happiness.net). The purposes of use of insurance companies that entrust us with their insurance operations are described on their websites (see below). Aioi Nissay Dowa Insurance Company, Limited (http://www.aioinissaydowa.co.jp)
３．Security Control Measures for Personal Data
In order to prevent leakage, loss, or damage of personal data handled, and to otherwise ensure the safe management of personal data, the Company shall take adequate security measures, including the establishment of rules and regulations for handling and implementation systems for safe management, and shall take appropriate measures to ensure the accuracy and up-to-dateness of the personal data required for the achievement of the purpose of use. In the unlikely event of a problem, we will promptly take appropriate corrective measures.
４．Provision of Personal Data to Third Parties
We will not provide personal data to third parties without the prior consent of the individual, except in the following cases
(1) When required by law
(ii) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
(iii) When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
(iv) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs. In addition, when personal data is provided to a third party, or is provided by a third party, we will confirm the circumstances of provision or acquisition, and record and store the name of the recipient, provider, and other items required by law.
５．Handling of Sensitive Information
In principle, we do not acquire, use, or provide to third parties any sensitive personal information (information on race, creed, social status, medical history, criminal record, criminal damage, etc.), labor union affiliation, family origin, legal domicile, health care, or sex life (sensitive information), except in the following cases (1) In accordance with laws and regulations
(1) In accordance with laws and regulations
(2) When it is necessary for the protection of the life, body, or property of an individual
(iii) When particularly necessary to improve public health or to promote the sound growth of children
(iv) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations
(v) When obtaining, using, or providing to a third party sensitive information of employees, etc. concerning their membership or affiliation with a political, religious, or other organization or labor union to the extent necessary for the performance of insurance premium collection administration, etc.
(vi) Cases in which the Company acquires, uses, or provides to a third party sensitive information to the extent necessary for the performance of insurance claim payment affairs, etc. involving inheritance procedures
(vii) When acquiring, using, or providing to a third party Sensitive Information to the extent necessary for the performance of business operations based on the consent of the individual in order to ensure appropriate business operations of the insurance business.
６．Handling of Personal Number and Specified Personal Information
We will not acquire or use personal numbers or specified personal information for purposes other than those specified in the limited scope of the Act. We will not provide personal numbers or specified personal information to any third party, except for the limited purposes specified in the Act on the Protection of Personal Information.
７．Disclosure, Correction, Suspension of Use, etc. of Retained Personal Data under the Personal Information Protection Law
Requests for disclosure, correction, or discontinuance of use of retained personal data in accordance with the Personal Information Protection Law will be directed to the insurance company that owns the data.
８．Contact for Inquiries
Please contact the following for further information. In addition to the contact listed below, inquiries regarding insurance accidents may also be made to the accident consultation contact of the insurance company listed on the insurance policy. Please note that we will respond to inquiries only after confirming the identity of the person making the inquiry.